Privacy Policy

This Privacy Policy explains how CHYLASER ("we", "us", or "our") collects, uses, and protects the personal information you provide when you visit our website or contact us. By using this website, you agree to the practices described below.

Information We Collect

We may collect the following information when you interact with us:

• Contact details such as your name, company, email address, phone number, and country, submitted through inquiry or quotation forms.
• Business information such as your material, application, or project requirements shared to help us prepare a suitable solution.
• Technical data such as IP address, browser type, and pages visited, collected automatically through cookies and analytics tools.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and prepare quotations;
• Provide technical support, installation, and after-sales service;
• Improve our products, website, and customer experience;
• Send relevant product information, where you have agreed to receive it.

Cookies

Our website uses cookies to ensure proper functionality and to understand how visitors use the site. You can disable cookies in your browser settings, though some features may not work as intended.

How We Share Information

We do not sell your personal information. We may share it only with trusted service providers who help us operate our business, such as logistics or IT partners, and only to the extent necessary to fulfil your request. We may also disclose information where required by law.

Data Security

We apply reasonable technical and organizational measures to protect your information against unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure.

International Transfers

As an international manufacturer, we may process your information in the country where our operations are located. We take steps to ensure your data is handled in accordance with this policy wherever it is processed.

Your Rights

You may request access to, correction of, or deletion of your personal information at any time. To exercise these rights, please contact us using the details below.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with its effective date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at [email protected].